Senior Product & Service Designer
19 years of international experience, specializing in ecommerce, product design and service design.
A curious problem solver and story teller, with a strong foundation in business strategy to deliver client success by creating meaningful and valuable customer & colleague experiences throughout the entire value chain.
FINTECH INDUSTRIAL RETAIL EDUCATION SERVICE HEALTH
FORMATIONS & CERTIFICATIONS
CSPO: Certified Scrum Product Owner®
ITIL: Information Technology Infrastructure Library
Black Belt: Lean Six Sigma Certification
MCSE: Microsoft Certified Systems Engineer
CCNA: Routing and Switching
Service Design Product Design Business Strategy Design Strategy Facilitation Design Thinking Experience Maps Wireframes Deskop & Mobile Agile Coach UX Responsive